Most weak proposals are missing the same handful of things. Use this checklist to make sure yours answers every question before the client asks it.
Short answer: A client-ready travel proposal includes a cover and personal introduction, the dates and travellers, a day-by-day itinerary, accommodation details, a clear price with inclusions and exclusions, the payment schedule, terms and the cancellation policy, practical information, and one obvious next step. Use the checklist below to check yours before sending.
Updated October 2026.
Copy this list and tick it off before you send. Each item is followed by why it matters.
A proposal reads like a story with a decision at the end. A reliable order is: dream, plan, price, protection, action. The client sees where they will be, how the days work, what it costs, what protects them, and what to do next. Putting the price on the first screen makes the trip feel like a bill; putting it after the dream makes it feel like an offer.
| Do | Avoid |
|---|---|
| Short sections with clear headings | Long unbroken paragraphs |
| Photos of the places they will stay | Stock images unrelated to the trip |
| One idea per day | Packing every hour with detail |
| Plain language for terms | Dense legal wording |
A document template saves time on layout, but every proposal still needs rebuilding by hand: dates, prices, photos and terms. A proposal tool keeps your hotels, activities and terms ready to drop in, and gives the client a link they can read on their phone, accept and pay from. Story of a Trip is built for that, and shows you when a client has opened it. See how to create proposals that convert.
Take a week in Lisbon and Porto for two. A thin proposal says "Lisbon: 4 nights, hotel, tours. Porto: 3 nights. Total 3,200." The client has no idea which hotel, what is included, when to pay or what happens if plans change, so they ask six questions and then ask a competitor.
A complete proposal opens with a photo of the river and a line that says "Built around your wish for slow mornings and one great dinner in each city". It lists the two hotels with their photos, room type and breakfast, gives the days in short paragraphs, and notes the train between cities with the time and class. The price section shows the total and the per-person figure, a short list of what is included, and a shorter list of what is not: flights, insurance, lunches. Below it sits the payment schedule and the cancellation policy, then a single button to accept and pay the deposit.
It is not longer in words, only better organised. The client can answer their own questions, and the questions that remain are the interesting ones: which restaurant, which view.
Pull out your last three proposals and tick the checklist against each. Most agents find the same one or two items missing every time, and fixing those lifts every future proposal.
The checklist is a base. Different trips weight it differently. A honeymoon proposal spends more space on atmosphere, privacy and the special touches you arranged. A family trip needs ages, room layouts, child policies and the pace of each day. A group or corporate proposal needs clear per-person pricing, minimum numbers, and a section on how changes are handled. A multi-stop trip needs a route overview and realistic travel times.
Add the sections that your clients ask about most. If every family asks about luggage and strollers on trains, put it in. If business clients always ask for invoices, say how they will receive one. The best template is the one that already contains the answers to the questions your clients ask every week, so you stop answering them one by one.
Finally, keep a record of which proposals converted and which did not, and compare what the winners have in common. You may find that the ones with a photo of the actual hotel room and a plain-language price section close more often than the rest. That is evidence you can use to refine the template.
One last habit helps more than any template: send yourself the proposal before the client sees it. Open it on a phone, on a slow connection if you can, and read it as someone who has never heard of the trip. Anything that makes you pause, whether an unclear price, a missing date or an odd photo, will make the client pause too.
A cover and short introduction, the dates and travellers, a day-by-day itinerary, accommodation details, a clear price with what is and is not included, the payment schedule, terms and cancellation policy, and a single clear next step for the client.
Long enough to answer the client's questions, short enough to scan. Use clear sections so a client can find the price or the hotel in seconds. Detail belongs inside sections, not in one long page of text.
Show both where it helps: the total and the per-person amount, and say what group size the per-person figure assumes. Always state the currency and what is included.
A web page link works better on phones and can show changes in one place, while a PDF is useful as a download for clients who want a copy. Many agents send the link and offer the PDF as well.
Next to the price, so the client sees what they are agreeing to when they see the cost. Put the terms and cancellation policy just before the booking step, and ask for an explicit acceptance.
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